Question 1

How much does it cost to hire D&D Moving?

Accepted Answer

Moving costs vary based on factors like distance, home size, number of items, and services needed (packing, storage, etc.). Local moves in Bryan-College Station typically start at competitive hourly rates. We provide free, no-obligation quotes so you know exactly what to expect before booking.

Question 2

Do you charge by the hour or by the job?

Accepted Answer

For local moves, we typically charge by the hour with a minimum. Long-distance moves are quoted as a flat rate based on inventory and distance. During your free estimate, we'll explain which pricing model applies to your specific move.

Question 3

Are there any hidden fees I should know about?

Accepted Answer

No hidden fees! We believe in transparent pricing. Your quote includes labor, truck, and basic equipment. Additional services like packing, long carries, or stairs are discussed upfront. What we quote is what you pay—no surprises on moving day.

Question 4

Do you require a deposit to book?

Accepted Answer

We require a small deposit to secure your moving date. This deposit is applied to your final bill. The remaining balance is due upon completion of your move. We accept cash, check, and major credit cards.

Question 5

How far in advance should I book my move?

Accepted Answer

We recommend booking 2-4 weeks in advance for local moves, and 4-6 weeks for long-distance moves. Summer months (May-August) and end-of-month dates fill up quickly, so earlier is better during peak season.

Question 6

What time will the movers arrive?

Accepted Answer

We schedule moves in morning and afternoon windows. You'll receive a confirmation call the day before with your specific arrival window. Our teams arrive on time—we know your time is valuable and there's a lot to coordinate on moving day.

Question 7

How long will my move take?

Accepted Answer

Move duration depends on home size, amount of belongings, and distance. A typical 2-bedroom local move takes 3-5 hours. A 3-4 bedroom home may take 5-8 hours. We'll provide a time estimate during your quote so you can plan accordingly.

Question 8

What should I do to prepare for moving day?

Accepted Answer

Pack and label boxes, empty dresser drawers, disassemble beds if possible, defrost refrigerator 24 hours ahead, and set aside essentials you'll need immediately. We'll provide a detailed preparation checklist when you book.

Question 9

Do I need to be present during the move?

Accepted Answer

We require an adult (18+) to be present at both locations to direct the crew and sign off on the move. If you can't be there, you can designate a trusted representative to act on your behalf.

Question 10

What areas do you serve?

Accepted Answer

We're based in College Station and serve all of Bryan, College Station, and the Brazos Valley for local moves. For long-distance moves, we cover all of Texas and can relocate you anywhere in the continental United States.

Question 11

Do you offer packing services?

Accepted Answer

Yes! We offer full-service packing (we pack everything), partial packing (we pack what you choose), and unpacking services. Our packers use professional-grade materials to protect your belongings. Learn more on our packing services page.

Question 12

Can you move specialty items like pianos or antiques?

Accepted Answer

Yes, we have experience moving pianos, antiques, artwork, gun safes, and other specialty items. These require special handling techniques and equipment. Let us know about specialty items during your quote so we can plan accordingly.

Question 13

Do you offer storage services?

Accepted Answer

Yes! We have climate-controlled and standard storage units at our College Station facility. Storage is perfect for customers between homes, renovating, or needing to downsize. We can move your items directly into storage.

Question 14

Can you help load or unload a rental truck?

Accepted Answer

Absolutely! If you've rented a Penske, U-Haul, or Budget truck, our crew can handle the loading and/or unloading for you. We're also an authorized Penske rental agent if you need to rent a truck.

Question 15

Are my belongings insured during the move?

Accepted Answer

Yes, we carry cargo insurance and offer valuation coverage options. Basic coverage is included, and full replacement value protection is available for purchase. We'll explain your options during the quote process.

Question 16

What happens if something is damaged during the move?

Accepted Answer

Despite our best efforts, accidents can occasionally happen. If something is damaged, report it to your crew leader immediately. We have a claims process to address any damage. Our goal is always to make it right.

Question 17

Are you licensed and insured?

Accepted Answer

Yes! D&D Moving & Storage is fully licensed and insured. Our credentials include TxDMV No. 000563739B, USDOT 1384337, and MC 527500. We carry liability and cargo insurance for your protection.

Question 18

Do you move Texas A&M students?

Accepted Answer

Yes! We've helped thousands of Aggies move over the years. We're familiar with all the major apartment complexes near campus and understand the unique timing of student moves. We also offer summer storage for students heading home.

Question 19

Do you offer senior moving services?

Accepted Answer

Yes, we provide compassionate moving services for seniors who are downsizing, moving to assisted living, or relocating to be with family. Our team is patient, respectful, and experienced with the unique needs of senior moves.

Question 20

Can you move my business or office?

Accepted Answer

Yes! We handle commercial moves of all sizes—from small offices to large corporate relocations. We can work after hours or on weekends to minimize disruption to your business operations.

Frequently Asked Questions

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